At Enjoy, we’ve been helping retail brands for nearly 17 years, and while technology evolves, the core challenges stay the same. Our mission? To help brands get the biggest impact for their investment by tackling the issues that matter most — turning missed opportunities into measurable growth.
We know you're here to get a reading but…
Did you know that 81% of shoppers research online before making a purchase, and over 70% of people buy online? Chances are, you’re one of them — just like your friends, family, and pretty much everyone you know.
Now, think about the last time you had a frustrating online experience. Maybe the site was slow, clunky on mobile, or just impossible to navigate. You probably gave up and left. Sound familiar?
That’s not just an inconvenience, it’s a massive missed opportunity for the brand.
User frustration = lost revenue, and often, that money (and potential loyalty) ends up in the hands of competitors.
5 typical challenges that we help our clients overcome
- Lack of Visibility – Your brand is hidden in plain sight. Imagine having an incredible shop tucked away in a dark alley, far from the bustling high street, no one knows it’s there, and even fewer stumble upon it.
- Poor User Experience – Visitors leave frustrated. A clunky, slow, and inaccessible site creates friction at every turn, failing to meet diverse user needs and leaving no lasting, positive impression.
- Brand Inconsistency – Users walk away confused and unimpressed. A fragmented digital presence with disconnected online and offline touchpoints dilutes your brand’s impact and weakens customer trust.
- Disengaged Audiences – Users lose interest. If your content feels stale and uninspiring, it won’t capture attention or give people a reason to return, especially those not yet ready to make a decision.
- Stagnant Performance – Traffic isn’t the problem; conversion is. Without data-driven, audience-first optimisation, your site misses opportunities to turn visitors into customers, leaving potential growth untapped.
The proof is in the pudding
Visibility
Across our retail clients we have seen an uplift in visibility of over 5% and we predict this to continue in 2025 and beyond.
Engagement
Through user testing, upgraded platforms and more engaging content we have delivered a 51% increase in engagement across our home and interior clients.
Conversion
We have a 56% test win rate and generate an average ROI of 2,116% across our CRO partners.
Ready to Tackle These Challenges Head-On?
If any of these challenges sound familiar, you’re not alone, and more importantly, you’re not stuck. We’ve helped brands just like yours turn hidden potential into measurable growth. Whether it’s boosting visibility, transforming user experiences, or unlocking conversion opportunities, we know what works because we’ve done it.
Let’s talk about how we can do the same for you
We’d love to have a chat with you to see how we can add the same value to you and your brand. Book a quick call with us, and we’ll show you the proof behind the pudding, and how we can help your brand thrive.
