Account Director

We’re looking for a superstar Account Director with a passion for digital marketing and a key focus on the business outcomes for our clients.

If you're a client services expert with strong digital experience, a commercial mind and a passion for client experience, then this role is perfect for you.

As an Account Director at Enjoy, you’ll be in regular contact with stakeholders at your clients as a key representative of the agency. You’ll combine your natural ability to forge strong relationships and knowledge of digital channels to support our clients and direct internal teams based on your unwavering understanding of your clients’ businesses, objectives and KPIs.

You’ll manage a team who are responsible for the day to day account management of your client group. To excel at this you should have excellent organisation and team management skills to enable your team and the wider business to succeed together in a way that aligns to the team values. 

We’ve included a summary of the responsibilities, but we also want you to be brave and innovate, bringing to the team new ideas about how we can improve our team processes, client experience and drive the best outcomes from our work.

About Enjoy Digital

We’re a full-service digital agency based in Leeds city centre, a stone’s throw away from the bus and train station and Leeds’s many shops, bars, and restaurants.

Our team is a close bunch who are all passionate about what they do and we’re looking for a like-minded team member to join us.

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Requirements:

  • Exceptional relationship building skills - you can quickly establish trusted relationships with both clients and colleagues 
  • Genuine passion for digital and strong knowledge of key digital services and their opportunities, benefits and challenges as well as their role within integrated strategies - SEO, PR, CRO, Paid Media, Social, UX, Design, Development and Data services
  • Proactive attitude, always on the front foot and adding value to our work through your commitment to holding an in depth knowledge of your clients’ businesses, industries and objectives
  • Strong problem solving skills, taking challenges in your stride working to resolve them
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  • A solid understanding of the full marketing mix - with the ability to understand how insights from different channels can be combined to work together
  • Exceptional written and verbal skills
  • Strong attention to detail, ensuring we deliver flawless work to clients
  • Positive attitude with good self-confidence and the ability to remain positive 
  • Ability to communicate effectively with clients around successes, learnings and the direction of our strategies
  • A team player - positively influencing, supporting and challenging the team around you to deliver the best outcomes for our clients
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Experience:

  • 5+ years of client service experience
  • At least 2 years of which will be within a digital agency role working on integrated accounts 
  • Team management and mentoring experience including ownership of personal development for team members
  • Experienced working for clients on fully integrated digital projects/ retainers
  • Experience of internal reporting within the agency around your clients
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Benefits

  • A welcome package on your first day filled with your favourite drinks and treats
  • 25 days holiday + bank holidays + half a day off for your birthday + buy up to 3 days extra holiday
  • Hybrid working & flexible hours - work two days or more in the office & the rest from wherever you like
  • Your choice of monthly socials whether it’s trampolining, axe throwing, pottery lessons or a pint in the pub
  • Last Friday Club monthly get together featuring guest speakers, food, drink and more
  • Regular rewards recognising great work and achievements 
  • A day off every year to volunteer for a charity
  • Annual Christmas do and summer party to let our hair down and celebrate the season

Join our team

We’re always on the lookout for talented people to come and join us. Get in touch using the form below or e-mail us at jobs@enjoy-digital.co.uk, we’d love to hear from you.

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